Operational Excellence in Manufacturing SMEs
Sales Excellence
Are your team members bogged down with admin tasks instead of focusing on selling? Do you often wonder what’s really happening during field visits?
If your customers aren’t happy with your support and you're struggling to match planned sales with actual results, it’s time for a change.
We can help you streamline your processes and make sure your team spends more time selling and less time on paperwork.
By analyzing your sales organization in detail, we can pinpoint the issues holding you back. We’ll help you understand where your field visits can be more effective, improve customer support to keep your clients happy, and align your sales goals with actual performance.
No more excuses – just clear, actionable insights to boost your sales success.
How We Can Help
Assessment and Diagnosis
We start by assessing your current sales processes, identifying inefficiencies, and understanding the challenges your team faces. This helps us diagnose the root causes of any issues.
Streamlining Processes
We streamline administrative tasks to free up your sales team's time, allowing them to focus more on selling and less on paperwork.
Enhancing Field Visits
By providing clear metrics and actionable strategies, we ensure that field visits are productive and lead to tangible results.
Improving Customer Support
We work on enhancing your customer support services to boost satisfaction and loyalty, ensuring your customers are happy and well taken care of.
Aligning Sales Goals
Our detailed analysis helps align your planned sales goals with actual performance. We identify gaps and provide insights to bridge these gaps, ensuring your sales targets are met.
Continuous Improvement
We establish a system for continuous monitoring and improvement, so your sales organization keeps evolving and improving over time.
Featured Aspects
Process
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How do you plan your sales activities?
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When & how do you review the plan vs actual performance?
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How do you ensure field compliance?
People
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How good are you in customer interaction?
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What kind of support your salespeople are getting?
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Are your people aligned enough?
Performance
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Overall performance analysis.
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Variance Analysis.
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Why are you not achieving your targets?
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What will be your potential risks?
Sales Growth
- Revenue Growth Rate
- Year-over-Year Sales Increase
- Sales Pipeline Growth
Field Visibility
- Percentage of On-Site Customer Visits
- Real-Time Data Sharing with Sales Team
- Sales Activity Reporting Compliance
Sales Team Productivity
- Sales per Rep
- Number of Leads Contacted per Rep
- Average Deal Size
Profitability per Sale
- Gross Margin per Sale
- Average Selling Price (ASP)
- Discounting Percentage
Sales Forecast Accuracy
- Sales Forecast Accuracy Percentage
- Percentage of Quota Attainment
- Pipeline Coverage Ratio
Customer Acquisition
- Customer Acquisition Cost (CAC)
- New Customer Growth Rate
- Lead Conversion Rate
Customer Retention
- Customer Retention Rate
- Churn Rate
- Repeat Purchase Rate
Sales Cycle Efficiency
- Average Sales Cycle Length
- Time to Close a Deal
- Lead Response Time
Customer Satisfaction
- Net Promoter Score (NPS)
- Customer Satisfaction Score
- Post-Sale Survey Results